Terms of use

Terms of Service

Last Updated: June 2025

These Terms of Service (these "Terms of Service") set forth the terms and conditions upon which Kolibree Inc. ("Kolibree") provides you, our third-party end-users (each, an "End-User"), access to Kolibree’s proprietary smart toothbrushes and whitening devices (the “Devices”), the Kolibree Kids mobile application (the Apps) and the kolibree.com website (the websites) (collectively, the "Service").

By clicking “I Agree” or by accessing the Service or using the Device, the Apps or the Sites, you agree to be bound by these Terms. If you do not agree to these Terms of Service, do not access or use the Service. This is a legally enforceable contract.

FOR END-USERS IN THE U.S.: THESE TERMS OF SERVICE CONTAIN A MANDATORY ARBITRATION PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS OR CLASS ACTIONS.

1. License; Reservation Of Rights

1.1 Limited License to Use the Service

Subject to End-User’s compliance with these Terms of Service, Kolibree grants to End-User a limited, personal, non-exclusive, non-transferable license to use the Service solely for End-User’s own personal purposes, or, for dental professionals, in their practice. Except for the licenses and rights expressly granted, no other licenses or rights are granted by implication or otherwise. All other licenses and rights are reserved to Kolibree.

1.2 Other License Restrictions

End-User shall not:

  • Copy or modify the Devices, the Apps or the Sites for any purpose
  • Reverse-engineer, decompile, modify, translate, disassemble or discover the source code for any portion of the Devices or Apps
  • Distribute, disclose, market, rent, lease or transfer the Service or Apps to any other person or entity
  • Use the Service to, or enable or assist a third party to, create competing products or services

1.3 Intellectual Property Rights

Kolibree retains all intellectual property rights in and to the Devices, the Sites and the Apps, including all copyrights, patents, service marks, trademarks and other IP rights, including updates, enhancements, customizations, revisions, modifications, future releases and other changes, and all related information, material and documentation.

Except for rights specifically provided in these Terms of Service, End-User assigns to Kolibree all other IP rights it may now or hereafter possess in the Devices, the Sites or the Apps, and related documentation, and agrees to execute all necessary documents. End-User agrees to retain all proprietary marks, legends and notices on the Devices, Sites or Apps and any related documentation delivered by Kolibree and all copies thereof.

2. Warranties And Limitations Of Liability

2.1 Warranties

Kolibree warrants that it will use commercially reasonable efforts to cause the Services to operate in substantial conformance with its published documentation. To the fullest extent permitted by law, Kolibree’s sole obligation and End-User’s sole remedy for any failure to conform is for Kolibree to use commercially reasonable efforts to remedy such failure as soon as practicable, and if not remedied in reasonable time, for End-User to terminate under Section 4.2.

2.2 No Specific Results

Kolibree does not guarantee:

  • The reliability or suitability of the Apps or Sites
  • The effectiveness, suitability or reliability of communicated information (including data provided through the Service)
  • That the Apps or Sites will work without interruption or be free of errors, viruses or harmful components
  • Outcomes from your use of the Apps or Sites
  • That information available on the Apps or Service is comprehensive, exhaustive, or addresses all symptoms, medicines, and treatments
  • Any outcome regarding health and well-being, particularly cavities and gum diseases

2.3 No Practice of Dentistry or Medicine

The Service and the Apps are not the practice of dentistry, medicine or other healthcare services. Use does not create a dentist/patient or provider/patient relationship. Kolibree does not recommend or endorse any specific dental treatment, dentist or medication.

2.4 Data Collection; Privacy Policy

Your use of the Kolibree apps and/or the websites is subject to the related Kolibree Privacy Policy.

2.5 Ability to Contract; Legal Age

The Service is offered to users 18 years of age or older. By using the Service, you represent and warrant that you are of legal age to form a binding contract and meet these requirements. If under 18, your parent or legal guardian must read and agree to the Terms of Service on your behalf, and is fully responsible for your compliance. If installing or subscribing on behalf of a user under 18, you agree to these terms as a parent or legal representative. If you do not meet these requirements, you must not access or use the Service or the Apps. In these Terms, “you,” “user” or “your” includes such person’s parent or legal guardian if under 18.

2.6 Warranty Disclaimer

EXCEPT AS SET FORTH IN SECTION 2.1 AND TO THE FULLEST EXTENT PERMITTED BY LAW, KOLIBREE DISCLAIMS ALL WARRANTIES RELATING TO THE SERVICE OR ANY OTHER MATTER COVERED BY THESE TERMS OF SERVICE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. KOLIBREE DOES NOT WARRANT THAT THE SERVICE, SITES OR APPS WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR-FREE, OR THAT ALL FAILURES CAN OR WILL BE CORRECTED. KOLIBREE MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY OF ANY CONTENT PROCESSED BY THE SERVICE, SITES OR APPS.

2.7 Limitations of Liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL KOLIBREE BE LIABLE FOR:

  • LOST PROFITS OR BUSINESS
  • LOSS OF GOODWILL
  • LOSS OF DATA
  • INTERRUPTION OF BUSINESS
  • EXEMPLARY, PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES

Regardless of theory (tort, contract, strict liability or otherwise) or notice of possibility of such damages.

Kolibree’s aggregate liability for all claims shall not exceed $100.

Certain laws may not allow these limitations, so some may not apply to you.

2.8 Essential Part of the Bargain

The parties acknowledge that the disclaimers and limitations in this Section 2 are essential elements of these Terms of Service and the parties would not have entered into them without such disclaimers and limitations.

3. Indemnification; Unauthorized Use

3.1 Indemnification

To the fullest extent permitted by law, End-User agrees to indemnify and hold harmless Kolibree from any and all damages, costs and expenses (including reasonable attorneys’ fees) suffered or incurred by Kolibree in connection with any claims that Kolibree is required to pay to third parties, to the extent such damages, settlement amounts, costs and expenses are attributable to End-User’s provision of content through the Sites or Apps (“End-User Content”), including any actual or alleged infringement of third-party intellectual property.

3.2 Notification of Unauthorized Use

End-User shall promptly notify Kolibree in writing upon discovery of any unauthorized use or infringement of the Device, Sites, Apps, related documentation, or Kolibree's IP rights. Kolibree has the sole right to bring infringement actions or proceedings, and End-User shall cooperate and provide full assistance to Kolibree and its counsel.

4. Term and Termination

4.1 Term

End-User’s access to the Service begins on registration or first access and continues until terminated under this Section 4.

4.2 Termination for Convenience

Kolibree may terminate End-User’s use at any time, except where prohibited by law. End-User may terminate at any time by canceling accounts, uninstalling Apps, and ceasing use of the Sites.

4.3 Effect of Termination

Upon expiration or termination:

  • All license rights of End-User shall immediately cease.
  • End-User shall cease all use of the Service and uninstall the Apps.
  • Sections 2.6, 2.7, 3, 4.3, 5, and 6 shall survive.

5. General

5.1 Export Compliance

The Service, Sites and Apps may be subject to U.S. and other national export controls and economic sanctions. Individuals or entities owned or controlled by, registered in, or related to Cuba, Iran, Sudan, Syria, or North Korea may not use the Sites, Apps, or Service without prior written permission once granted by the appropriate jurisdiction.

End-User agrees to comply with all applicable U.S. export laws and indemnify Kolibree against any losses from breaches of this section.

5.2 Independent Contractors

The parties are independent contractors. Neither is an agent, legal representative, joint venturer or partner of the other.

5.3 Force Majeure

Kolibree shall not be liable for failure to perform due to acts of God, strikes, equipment or transmission failures, Internet issues, or other causes beyond its control.

5.4 Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflicts of law principles. The courts of New York, New York have exclusive jurisdiction over disputes.

5.5 Dispute Resolution

For U.S. users, disputes shall be resolved by one disinterested arbitrator in binding arbitration under the AAA Commercial Arbitration Rules and the Supplementary Procedures for Online Arbitration.

  • The arbitrator must have experience in IT agreements.
  • If no arbitrator is appointed in 45 days, the AAA will appoint one.
  • Requests for emergency relief shall follow the AAA’s Optional Rules.
  • Hearings may be remote; in-person hearings will be in New York, NY.
  • The arbitral award will be final and enforceable in any competent court.

5.6 Waiver of Jury Trial and Class Actions

BY AGREEING TO THESE TERMS, YOU AND KOLIBREE WAIVE:

  • Any right to litigate disputes in court
  • Any right to a jury trial
  • Any right to participate as a plaintiff or class member in any class or representative action

Any arbitration will be on an individual basis, and the arbitrator may award injunctive relief only to the individual party seeking it.

If arbitration is found inapplicable or invalid, you and Kolibree waive any right to pursue claims on a class or representative basis.

5.7 Public Statements

Either party may disclose the existence of these Terms but not represent positions, statements, intentions or actions on behalf of the other.

5.8 Assignment

End-User may not assign rights or delegate duties without Kolibree’s prior written consent. Any unauthorized assignment is void. These Terms bind and benefit the parties and their permitted successors and assigns.

5.9 Notices

All notices must be in writing and are effective when delivered by hand, facsimile, reputable overnight service, or certified mail (return receipt requested), postage prepaid:

  • For Kolibree: to the address on its website, Attention Chief Legal Officer
  • For End-User: to the address in their account information

5.10 Entire Agreement; Amendment

These Terms constitute the entire agreement and supersede all prior understandings. They may not be amended by you except in writing signed by both parties. Kolibree may modify these Terms by written notice via email or posting changes in the Apps or Sites. Continued use following modifications constitutes acceptance. If you do not accept modifications, you must stop using the Service immediately.

5.11 Waivers

A waiver of any breach does not constitute a waiver of subsequent breaches or of any other provision.

5.12 Severability

If any provision is held unenforceable, it shall be severed, and the remaining provisions will remain enforceable. The severed provision will be replaced by one most nearly reflecting the parties’ intention.